Legal Information

The QSC program is a marketing tool used on a voluntary basis by Real Estate Brokers. The Quality Service Certification implies that the Real Estate Broker has received training in customer service, and guarantees in writing to perform certain duties as part of a real estate transaction and respect certain principles.

The Québec Federation of Real Estate Boards does not assign any specific quality to participating brokers and cannot be held responsible in any way for damages, inconveniences or other dissatisfactions related to the provision of service by the broker.

You may also consult the website of the Organisme d'autoréglementation du courtage immobilier du Québec (OACIQ) at, under the Resources section - Discipline committee.