Picture of François Hains
FRANÇOIS HAINS

François Hains

Certified Real Estate Broker AEO

Quality Service Certified since Décembre 2010

Certification renewal: Décembre 2018

Number of evaluations received: 5

FRANÇOIS HAINS

2, pl. du Commerce, office 100, Ile-des-Soeurs, QC H3E 1A1

Phone: 514-592-4677

Agency: 450-578-0222

Website: www.hains.ca


Spoken languages: French, English

Geographic areas covered

François Hains

Certified Real Estate Broker AEO

FRANÇOIS HAINS

Chartered Real Estate Broker


Geographic areas covered


  • Bromont, Montérégie
  • Shefford, Montérégie
  • Verdun/Île-des-Soeurs (Montréal), Montréal
  • Lac-Brome, Montérégie
  • Outremont (Montréal), Montréal
  • Ville-Marie (Montréal), Montréal
  • Mont-Royal, Montréal
  • Saint-Lambert, Montérégie
  • Austin, Estrie
  • Eastman, Estrie
  • Magog, Estrie
  • Orford, Estrie
  • Côte-des-Neiges/Notre-Dame-de-Grâce (Montréal), Montréal
  • Le Plateau-Mont-Royal (Montréal), Montréal
  • Villeray/Saint-Michel/Parc-Extension (Montréal), Montréal
  • Rosemont/La Petite-Patrie (Montréal), Montréal
  • Brome, Montérégie
  • Cowansville, Montérégie
  • Granby, Montérégie
  • Waterloo, Montérégie

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Customer Satisfaction Rating: 5.00

5.00
Satisfaction gauge
  • 1
    Very
    Dissatisfied
  • 2
    Dissatisfied
  • 3
    Neutral
  • 4
    Satisfied
  • 5
    Very
    Satisfied

The Customer Satisfaction Rating is calculated based on the results of question 11 of the survey, which deals with overall satisfaction.

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The commitment to
home buyers and sellers

Sellers

Buyers

1.Did your real estate broker offer you the Quality Service Guarantee?

  •  2 Yes (100%)
  •  0 No (0%)

2.Did your real estate broker contact you after the closing?

  •  2 Yes (100%)
  •  0 No (0%)

3.How long did you expect your property to be on the market before it was sold?

  •  0 < 30 days (0%)
  •  0 31-60 days (0%)
  •  0 61-90 days (0%)
  •  1 91-120 days (50%)
  •  0 121-180 days (0%)
  •  1 > 180 days (50%)

4.How long was your property marketed by your real estate broker before you accepted an offer?

  •  1 < 30 days (50%)
  •  0 31-60 days (0%)
  •  1 61-90 days (50%)
  •  0 91-120 days (0%)
  •  0 121-180 days (0%)
  •  0 > 180 days (0%)

5.How satisfied were you with the advice/counsel offered by your real estate broker?

  •  2 Very Satisfied (100%)
  •  0 Satisfied (0%)
  •  0 Neutral (0%)
  •  0 Dissatisfied (0%)
  •  0 Very Dissatisfied (0%)

6.How satisfied were you with the marketing plan developed and implemented for the sale of your property?

  •  2 Very Satisfied (100%)
  •  0 Satisfied (0%)
  •  0 Neutral (0%)
  •  0 Dissatisfied (0%)
  •  0 Very Dissatisfied (0%)

7.How satisfied were you with the price and terms of the sale?

  •  1 Very Satisfied (50%)
  •  1 Satisfied (50%)
  •  0 Neutral (0%)
  •  0 Dissatisfied (0%)
  •  0 Very Dissatisfied (0%)

8.How satisfied were you with the assistance your real estate broker provided in negotiating the price/terms of sale?

  •  2 Very Satisfied (100%)
  •  0 Satisfied (0%)
  •  0 Neutral (0%)
  •  0 Dissatisfied (0%)
  •  0 Very Dissatisfied (0%)

9.How satisfied were you with the quality and frequency of communication provided by your real estate broker?

  •  2 Very Satisfied (100%)
  •  0 Satisfied (0%)
  •  0 Neutral (0%)
  •  0 Dissatisfied (0%)
  •  0 Very Dissatisfied (0%)

10.How satisfied were you with your real estate broker’s attention to details and assistance from contract to closing?

  •  2 Very Satisfied (100%)
  •  0 Satisfied (0%)
  •  0 Neutral (0%)
  •  0 Dissatisfied (0%)
  •  0 Very Dissatisfied (0%)

11.What was your overall satisfaction with the results and service provided by your real estate broker?

  •  2 Very Satisfied (100%)
  •  0 Satisfied (0%)
  •  0 Neutral (0%)
  •  0 Dissatisfied (0%)
  •  0 Very Dissatisfied (0%)

12.Given the need to sell property in the same market area, how likely would you be to use the same real estate broker to assist you?

  •  2 Very Likely (100%)
  •  0 Likely (0%)
  •  0 Neutral (0%)
  •  0 Unlikely (0%)
  •  0 Very Unlikely (0%)

13.Given the need to sell property in the same market area, how likely would you be to use the same real estate agency to assist you?

  •  2 Very Likely (100%)
  •  0 Likely (0%)
  •  0 Neutral (0%)
  •  0 Unlikely (0%)
  •  0 Very Unlikely (0%)

14.Given the opportunity, how likely would you be to recommend the services of your real estate broker to a friend, neighbor or relative?

  •  2 Very Likely (100%)
  •  0 Likely (0%)
  •  0 Neutral (0%)
  •  0 Unlikely (0%)
  •  0 Very Unlikely (0%)

15.Given the opportunity, how likely would you be to recommend the services of the real estate agency to a friend, neighbor or relative?

  •  2 Very Likely (100%)
  •  0 Likely (0%)
  •  0 Neutral (0%)
  •  0 Unlikely (0%)
  •  0 Very Unlikely (0%)

16.What was your PRIMARY reason for selecting your real estate broker (select the one most influential factor)?

  •  0 Referred by a friend (0%)
  •  0 Satisfied past customer (0%)
  •  0 Knew real estate broker personally (0%)
  •  0 Agency name/reputation (0%)
  •  0 Walk-in/open house (0%)
  •  0 Advertising (0%)
  •  0 Internet (0%)
  •  1 Marketing programs/plan (50%)
  •  0 Yard signs in the area (0%)
  •  1 Real estate broker’s presentation (50%)
  •  0 Other (please specify) (0%)